TERMS & CONDITIONS

Last Updated: July 8, 2026

Welcome to the website of Nivela Services LLC (“Nivela Services,” “Nivela,” “Company,” “we,” “our,” or “us”). These Website Terms & Conditions (“Terms”) govern your access to and use of our website, online forms, scheduling pages, digital content, and related online materials located at www.nivelaservices.com and any other website or online page operated by Nivela Services that links to these Terms.

By accessing or using this website, submitting an inquiry, scheduling a call, downloading materials, or otherwise interacting with our online content, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use this website.

1. About Nivela Services

Nivela Services provides back-office support, bookkeeping support, administrative support, business operations assistance, process support, and related business services. Information on this website is provided for general informational and marketing purposes only.

Unless expressly stated in a separate written agreement signed by Nivela Services, use of this website does not create a client relationship, contractor relationship, accountant-client relationship, fiduciary relationship, or any other professional advisory relationship.

2. Website Information Is Not Professional Advice

The information provided on this website is general in nature and should not be treated as legal, tax, accounting, financial, payroll, investment, insurance, or other licensed professional advice.

Nivela Services may assist with organizing records, bookkeeping workflows, back-office systems, administrative processes, and related business support tasks. However, Nivela Services does not provide legal advice, certified public accounting services, audit services, tax representation, investment advice, insurance advice, or other services requiring a professional license.

You are responsible for consulting with your own attorney, CPA, tax advisor, financial advisor, payroll provider, insurance professional, or other licensed professional before making decisions that require professional judgment.

3. No Guarantee of Results

We may describe service benefits, expected workflows, examples, case studies, testimonials, or potential outcomes. These are provided for illustration only and do not guarantee any specific business result, financial outcome, tax result, operational improvement, compliance outcome, cost savings, revenue increase, or other result.

Your results may vary based on your business, records, responsiveness, tools, staff, vendors, third-party providers, and other circumstances outside Nivela Services’ control.

4. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not interfere with the website’s operation, security, or availability.

You agree not to:

Use the website for fraudulent, unlawful, misleading, abusive, or harmful purposes;
Attempt to gain unauthorized access to any website system, account, server, form, database, or network;
Upload or transmit viruses, malware, malicious code, or harmful files;
Copy, scrape, harvest, reverse engineer, or misuse website content or website data;
Submit false, misleading, confidential, or unauthorized information;
Use the website to violate the rights of Nivela Services, our clients, vendors, or any third party.

We may restrict, suspend, or terminate access to the website at any time if we believe your use violates these Terms or applicable law.

5. Inquiries, Scheduling, and Online Forms

When you submit a contact form, intake form, scheduling request, email inquiry, or other communication through the website, you agree that the information you provide is accurate, complete, and submitted with proper authorization.

Submitting a form or scheduling a call does not guarantee that Nivela Services will accept you as a client or provide services. We reserve the right to decline inquiries, engagements, or service requests for any lawful reason, including capacity limits, conflicts, service fit, scope concerns, nonpayment risk, or other business reasons.

You should not submit sensitive financial records, passwords, login credentials, tax identification numbers, payroll records, employee records, bank information, or confidential business materials through a general website contact form unless we have specifically instructed you to do so through a secure method.

6. Client Services Require a Separate Agreement

Any paid services provided by Nivela Services will be governed by a separate written proposal, engagement letter, service agreement, statement of work, invoice terms, or other written agreement between you and Nivela Services.

If there is a conflict between these Website Terms and a signed service agreement, the signed service agreement will control with respect to the paid services covered by that agreement.

Website descriptions, pricing information, packages, timelines, and service summaries are general descriptions only and may be changed, customized, limited, or discontinued at any time.

7. Payments, Pricing, and Availability

Any prices, packages, service descriptions, or availability shown on the website are subject to change without notice unless otherwise stated in a written agreement signed by Nivela Services.

We may require deposits, retainers, recurring payments, payment authorization, or payment in advance before beginning or continuing services. Failure to pay invoices or required fees may result in suspension or termination of services, subject to the terms of the applicable service agreement.

8. Client Responsibilities

If you engage Nivela Services, you are responsible for providing timely, accurate, complete, and authorized access to the documents, records, tools, systems, and information needed to perform the services.

You remain responsible for reviewing deliverables, approving payments, confirming account balances, making business decisions, maintaining legal and tax compliance, and ensuring that all information provided to Nivela Services is accurate and complete.

Nivela Services is not responsible for errors, delays, penalties, missed deadlines, inaccurate reports, or other issues caused by incomplete information, late information, inaccurate records, inaccessible systems, third-party platform issues, client decisions, or instructions from you or your authorized representatives.

9. Third-Party Tools and Platforms

Nivela Services may reference or work with third-party tools, software, platforms, payment processors, bookkeeping systems, payroll systems, cloud storage providers, communication platforms, scheduling tools, or other vendors.

We do not own or control third-party platforms. Your use of third-party tools may be governed by their own terms, privacy policies, security practices, pricing, and availability. Nivela Services is not responsible for the acts, omissions, downtime, data loss, security incidents, fees, or policy changes of third-party providers.

References to third-party tools do not imply endorsement unless expressly stated.

10. Intellectual Property

All content on this website, including text, graphics, logos, icons, images, page layouts, service descriptions, downloadable materials, templates, checklists, workflows, branding, and other materials, is owned by or licensed to Nivela Services and is protected by intellectual property laws.

You may view and print website content for your own internal, personal, or business evaluation purposes only. You may not copy, reproduce, distribute, sell, publish, modify, create derivative works from, or commercially exploit our website content without our prior written permission.

Nothing on this website grants you ownership rights in Nivela Services’ name, logo, branding, service materials, templates, systems, processes, or intellectual property.

11. User-Submitted Content

If you submit comments, reviews, testimonials, feedback, suggestions, form responses, or other content to us, you represent that you have the right to provide that content and that it does not violate any law or third-party rights.

By submitting feedback, testimonials, or similar content, you grant Nivela Services a non-exclusive, royalty-free, worldwide license to use, reproduce, edit, publish, display, and distribute that content for business, marketing, website, and service-improvement purposes, subject to applicable privacy and confidentiality obligations.

We are not required to use, publish, or respond to any user-submitted content. We may remove or decline to publish content at our discretion.

12. Testimonials and Reviews

Testimonials, reviews, case studies, examples, and client comments displayed on the website reflect individual experiences and are not guarantees that you will have the same or similar results.

We may edit testimonials for length, clarity, grammar, or confidentiality, but we will not intentionally alter the meaning of the client’s statement. Any material connection, incentive, or compensation related to testimonials will be disclosed where required by law.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy, which can be found on our website.

By using this website, you consent to the collection and use of information as described in our Privacy Policy.

14. Confidentiality

General website browsing, contact forms, inquiry forms, and email communications may not be fully secure. Do not send highly sensitive or confidential information unless we have provided an approved secure method for doing so.

If you become a client, confidentiality obligations will be governed by the applicable service agreement, engagement terms, and any separate confidentiality agreement between you and Nivela Services.

15. Electronic Communications and Electronic Acceptance

By using this website, submitting forms, scheduling calls, clicking acceptance boxes, sending emails, or otherwise communicating electronically with Nivela Services, you consent to communicate with us electronically.

You agree that electronic records, electronic communications, electronic signatures, click-through acceptance, and similar electronic actions may satisfy any requirement that a communication, agreement, notice, or signature be in writing, to the extent permitted by applicable law.

You are responsible for maintaining a valid email address and for reviewing communications sent to the contact information you provide.

16. Disclaimer of Warranties

This website and all website content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Nivela Services disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and uninterrupted operation.

We do not warrant that the website will be error-free, secure, uninterrupted, free of viruses or harmful components, or that website content will always be current, complete, or accurate.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

17. Limitation of Liability

To the fullest extent permitted by law, Nivela Services and its owners, officers, employees, contractors, agents, affiliates, and representatives will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages arising from or related to your use of the website, website content, third-party links, online forms, or digital communications.

To the fullest extent permitted by law, Nivela Services’ total liability for claims arising out of or relating to your use of this website will not exceed $100 or the amount you paid directly to Nivela Services for website-based services giving rise to the claim, whichever is greater.

This limitation does not apply where prohibited by law or to claims that cannot be limited under applicable law.

18. Indemnification

You agree to defend, indemnify, and hold harmless Nivela Services and its owners, officers, employees, contractors, agents, affiliates, and representatives from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

Your use or misuse of the website;
Your violation of these Terms;
Your violation of applicable law;
Your submission of false, inaccurate, unauthorized, or infringing content;
Your infringement or violation of any third-party rights.

19. Third-Party Links

This website may contain links to third-party websites, tools, platforms, articles, resources, or services. These links are provided for convenience only.

Nivela Services does not control third-party websites and is not responsible for their content, accuracy, privacy practices, security, terms, availability, or business practices. Your use of third-party websites is at your own risk.

20. Availability and Website Changes

We may update, modify, suspend, or discontinue any part of this website at any time without notice. We may also update service descriptions, pricing, packages, pages, features, or content at our discretion.

We are not liable for any website unavailability, changes, errors, outdated information, or discontinued content.

21. No Unlawful Waiver of Rights

Nothing in these Terms is intended to waive, limit, or exclude any rights, remedies, warranties, or protections that cannot be waived, limited, or excluded under applicable law, including applicable consumer-protection laws.

If you are located in Idaho, Texas, or another state with mandatory consumer-protection rights, these Terms will apply only to the extent permitted by those laws.

22. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

However, if you are located in Idaho or another state, nothing in these Terms is intended to deprive you of any mandatory rights or protections that apply under the laws of your state and cannot legally be waived by contract.

23. Venue and Dispute Resolution

Before filing any legal claim related to this website, you agree to first contact Nivela Services in writing and make a good-faith effort to resolve the dispute informally.

Unless otherwise required by applicable law, any lawsuit, claim, or proceeding arising out of or relating to this website or these Terms must be brought in the state or federal courts located in Collin County, Texas, and you consent to personal jurisdiction and venue in those courts.

At Nivela Services’ option, disputes may be submitted to mediation before a mutually agreed mediator in Texas, unless prohibited by applicable law or unless a different process is required by a separate written agreement.

24. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after updated Terms are posted means you accept the updated Terms. If you do not agree to the updated Terms, you should stop using the website.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be interpreted or modified to the minimum extent necessary to make it enforceable, if permitted by law.

26. Entire Agreement for Website Use

These Terms, together with our Privacy Policy and any other website policies linked on this website, constitute the entire agreement between you and Nivela Services regarding your use of the website.

These Terms do not replace any signed service agreement, engagement letter, statement of work, invoice terms, confidentiality agreement, or other written agreement between you and Nivela Services.

27. Contact Us

If you have questions about these Terms, please contact us at:

Nivela Services LLC
Email: info@nivelaservices.com
Mailing Address: 940 W FM 544, #411, Wylie, TX 75098
Website: https://www.nivelaservices.com